Home Care Mail Order Pharmacy Technician - Indianapolis, IN

Indianapolis, IN
RPh on the Go Pharmacy - Pharmacy Technician Contract To Hire 1 day ago Apply

A pharmacy technician with program success coordination expertise is needed for a contract-to-hire role focused on mail order pharmacy operations. This position is based onsite in Indianapolis, IN, with a future hybrid schedule of three days onsite and two remote days. The workday is Monday through Friday, scheduled between 8:00 a.m. and 6:00 p.m., with typical shifts such as 8:00 a.m.–4:30 p.m., 8:30 a.m.–5:00 p.m., or until 6:00 p.m.

The role centers on managing and nurturing relationships with high-level clients, including employer groups and providers, while collaborating closely with pharmacists, account managers, and leadership teams. Exceptional communication skills are essential as this position requires frequent interaction with various internal teams and external stakeholders to ensure seamless patient care and efficient program operation.

Key responsibilities include:

  • Building and maintaining client relationships with a comprehensive understanding of business needs
  • Acting as a liaison between clients and multiple departments to resolve issues and manage inquiries swiftly
  • Maintaining constant communication with the pharmacy team and account management to prevent any disruption to patient services
  • Providing knowledgeable support related to dispensing systems and adjudicating prescriptions with coupon application to optimize client discounts
  • Delivering high-quality customer service and program management from an operational perspective
  • Qualifications and Experience:

  • Minimum of two years’ experience in program success management or customer service roles, ideally within specialty or closed-door pharmacy environments
  • Indiana pharmacy technician license required
  • Strong verbal and written communication skills; confident in collaboration across diverse organizational levels
  • Highly organized with a solution-oriented mindset and the ability to work independently
  • Proficiency in Excel and Word
  • Familiarity with adjudication processes and specialty pharmacy practices
  • This opportunity is ideal for a detail-oriented pharmacy technician ready to leverage customer service and program coordination skills in a challenging environment with growth potential. Apply now to advance your pharmacy technician career in a dynamic, client-focused setting.

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