Director of Pharmacy, PIC-Indianapolis, IN

ob Title: Director of Pharmacy (Mail Order)

Job Purpose / Summary:
The Director of Pharmacy oversees the full operation of a mail-order pharmacy, ensuring high-quality, efficient, and compliant services. This role involves strategic planning, staff management, process improvement, and cross-departmental collaboration to ensure seamless patient care and satisfaction.

Critical Success Factors:

1. Operational Oversight: Optimize the pharmacy's workflow by developing and implementing standardized operating procedures to ensure consistency and efficiency in daily operations.
2. Drive Utilization: Increase resource utilization, processes, and strategies to grow prescription volume, focusing on improving patient medication adherence, health outcomes, and quality of life.
3. Customer Service: Build and maintain positive relationships with customers and clients to improve the patient experience.

Top 5 Competencies:

1. Builds Effective Teams: Establishes strong teams that use their diverse skills and perspectives to achieve common goals.
2. Ensures Accountability: Holds self and others accountable for meeting commitments.
3. Drives Results: Achieves consistent results, even under tough circumstances.
4. Collaborates: Forms partnerships and works collaboratively with others to achieve shared objectives.
5. Situational Adaptability: Adjusts approach and demeanor in response to shifting demands in various situations.

Essential Duties & Responsibilities: